We’d love to hear from you.
Whether you have a question about a converter tool bundle, need help with PLR licensing, want to report a technical issue, or just want to say hi — we’re here for you.
At ConvertBox, we believe real connection matters. We read every message and aim to reply within 24–48 hours.
📬 How to Reach Us
📧 Email: support@convertbox.my.id
(Best for order issues, license questions, download access, or general inquiries)
✅ What We Can Help With
- Access issues with purchased converter tool bundles
- PLR license clarification (usage rights, redistribution rules, branding guidelines)
- Refund or return requests
- Feedback on our tools, documentation, or user experience
- Collaboration, affiliate, or partnership opportunities
- Reporting bugs, broken download links, or website issues
- Technical guidance for implementing our web-based converters
❌ What We Can’t Help With
- Custom development or white-label modifications beyond PLR terms
- Legal advice regarding how you use PLR content in your business
- Technical support for third-party platforms (e.g., hosting providers, CMS, payment gateways)
- Guarantees about revenue, conversions, or business results from using our tools
- Support for modified or rebranded versions of our tools after resale
💡 Pro Tip: Before contacting support, please check your Order Confirmation email and our FAQ page — many common questions about downloads, licensing, and setup are answered there!
Thank you for being part of the ConvertBox community.
We’re honored to help you build, brand, and scale with ready-to-use converter tools.
— The Team at ConvertBox
Ready-to-deploy tools. Full PLR rights. Zero fluff.